Processing
Typically 1–3 business days
Seasonal drops may take a little longer.
Tracking
Provided when available
You’ll receive an email confirmation once shipped.
Support
We’re here to help
Questions? Reach out any time.
Processing time
Orders are typically processed within 1–3 business days. During high-volume periods or seasonal launches, processing may take longer. We’ll always do our best to keep you updated.
Delivery time
Delivery time depends on the shipping method selected at checkout and carrier transit times. Transit times can vary by location, weather, and seasonal carrier volume.
Tracking
If tracking is available for your order, you’ll receive a tracking link via email when your package ships.
Address changes
If you need to update an address, contact us as soon as possible. Once an order is processed or shipped, changes may be limited.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend it.
Shipping issues & damaged items
If your order arrives damaged, contact us with your order number and a photo of the item + packaging. We’ll help you quickly and fairly.