01
Shipping
Processing time, shipping speed, tracking, and what to expect after checkout.
Order Care
Carefully packed with attention to detail.
Tracking
Tracking provided where available.
Support
Typically replies within 1–2 business days.
Policies
Start here. If you’re looking for a specific detail, each policy page is organized with anchors for quick scanning.
02
Returns
Return eligibility, damaged items, and how we handle order issues with care.
03
Privacy
How customer information is handled, stored, and used—kept simple and respectful.
Quick Questions
A few common questions—kept general for now. Once Shopify is live, we can tighten this to match your final policies exactly.
Will I receive tracking?
Tracking is provided when available through the selected carrier/shipping method. If you have questions about an order, contact support.
What if my order arrives damaged?
Send us a message with your order number and a photo of the item + packaging. We’ll help you quickly and fairly.
Do you share customer information?
We keep customer data private and only use it to fulfill orders, provide support, and improve the shopping experience.